We are committed to providing high-quality, person-centred support to all NDIS participants. Your feedback, whether it’s a compliment, a suggestion, or a complaint, is invaluable. It helps us understand what we’re doing well and where we can improve.

We encourage you to share your experiences, so we can continue to learn and grow.

How to Give Feedback:

You can give us your feedback in a few ways. Please choose the method that you are most comfortable with:

• Online Form: Complete the secure form below.
• Phone: Call us on [Your Phone Number] to speak with a member of our team.
• Email: Send your feedback to [Your Email Address].
• In-Person: Talk to a member of our staff at your next appointment.

Important Information:

• Confidentiality: All feedback is treated with the strictest confidence. Your personal information will only be used to follow up on your feedback, unless you tell us otherwise.
• Privacy: We will not share your feedback with any external parties without your permission.
• Alternative Options: If you do not feel comfortable raising a concern with us directly, or you are not satisfied with the outcome of your feedback, you can contact the NDIS Quality and Safeguards Commission. They can be reached by phone at 1800 035 544 or through their website.